Dear Students and Parents,

At Jamboree Education, we are committed to you as you prepare to excel in your exam. In the wake of coronavirus pandemic and its subsequent lockdown, we have ensured that not even a single student’s preparation suffers. Our faculties, tech team and ops team have been working non-stop to give you a transformative learning experience with our live online classes.

Even as positive feedback and reviews continue to pour in, we believe in bettering our best. We have addressed common queries of students here. These should clear your doubts regarding our live online classes. If you still face any issues at any time, just drop us a mail at online@jamboreeindia.com and we will get back to you.

  1. What are Live Online Classes and how are they different from regular classes?

    Live online classes are pre-scheduled classes that are held on weekdays or weekends on the internet. Each class is of 3-hours duration. Classes follow the same format for each topic as our regular classroom sessions. You will be able to see and hear your faculty as he or she explains concepts and solves questions on the board. You can interact with the faculty and your classmates too. Just like a regular class, you can get your doubts clarified during the session.

  2. Which online platform is used for Live Online Classes?

    We have an enterprise license of Zoom. So, to attend the classes, you will need to download and install Zoom app on your device. Though you can access classes on your smartphone, we recommend that you use the laptop to enhance your learning experience.

  3. How will I begin my classes?

    When you enroll, you will receive a welcome mail. It will have the link to your student portal and other information. You will also be added on the Whatsapp group of your region. Your Center Manager or Faculty will send you the link of session at least one day before your class. You can join the class simply by clicking on that link. Make sure to log in at least 5 minutes before and stay in the mute mode.

  4. What are the class sizes and will I get individual attention?

    Live online classes have an average batch strength of 20 students. We have purposely kept the batch strength similar to regular classes, so that students can get individual attention from the faculty.

  5. I have never attended online classes before. Will I get value for my money?

    Believe us, we know what you mean. Suddenly and unexpectedly, virtual has become the new reality and adaptation is the key. In the future, not only will you be expected to prepare online at home, but also take online exams at home.

    In fact, many students have told us that they gain more in online classes because once they have their headphones on, there is practically no distraction. These classes also help you develop the ability to concentrate and focus while sitting online for 3 hours, something that you will do on test day.

  6. Can I get a demo live online class?

    Yes. You can attend 3 hours’ worth of Math or Verbal class absolutely free of cost. The demo class will cover introduction to the exam, 1 Math session or 1 Verbal session, 1 diagnostic test with test discussion and analysis.

  7. Who will take Live Online Classes for me?

    Our expert faculty members will take live online classes for you. As our training and content is centralized, we ensure that our hallmark teaching methodology is delivered flawlessly across our 39 centers.

  8. What if I am unable to join a session due to other commitments?

    You should ensure that you don’t miss any session. However, if you do, contact your Center Manager or faculty and let them know. You can view the class recording of the topic on your student portal or you may even be able to join another live batch with the same topic.

  9. What if I am unable to understand a concept or question during class?

    Feel free to discuss your doubts and queries during the session. Just raise your hand or type in the comments section. You may also ask the faculty to unmute you so that you can ask your question. If you don’t want others to see your question, you can send a private message to the faculty.

  10. What if I need 1-on-1 doubt clearing?

    During the length of the course, every week you can schedule 1 doubt clearing session for Math and Verbal each, with your faculty. Just connect with your Center Manager or faculty on Whatsapp or email to schedule it.

  11. What are the system requirements to attend Live Online Classes?

    You just need a computer/laptop with an internet connection. Put on headphones for an undistracted learning experience.

  12. Can I access live sessions on my Mobile/Tab?

    Yes. The platform is compatible with mobile as well as tablets. However, we suggest that you use a computer/laptop/tablet for Math classes.

  13. Who can I contact if I have complains or queries?

    For any issue, please connect with your Center Manager. Alternatively, drop a mail at online@jamboreeindia.com

  14. What sort of help and support can I expect during my prep?

    Once you enrol, you will be assigned a Jamboree Study Coach. The coach will hold an Orientation Session call or webinar and take you step by step through all the course deliverables, student portal, doubt-clearing procedure, prep webinars and admissions information. The purpose of the call is to familiarise you with all aspects of our pedagogy, so make sure that you don't miss it.

    We will also hold weekly Admissions Queries sessions wherein our admissions expert will address your questions regarding courses, colleges, countries, profile improvement, scholarships and more. The calender of events will be shared with you on enrolment.

  15. When will we resume the classroom sessions?

    We are actively tracking the situation as it evolves. We plan to resume the classroom sessions once the situation returns to normal. We will keep you posted on this.

Please mail us at online@jamboreeindia.com in case you have any other query and we will revert shortly. It is the endeavor of our entire team to ensure that your preparation goes smoothly while we deal with this situation. Request your support so that we jointly succeed in this effort. Please stay safe and take the necessary precautions as advised by the authorities.